Privacy Policy
Effective Date: 4/21/2026
1. Introduction
Generations Tree Expert Company ("we," "us," or "our") operates the website at [generationstreeexpertco.com] (the "Site"). This Privacy Policy explains what information we collect when you visit our Site, how we use that information, and the choices you have regarding your data.
By using the Site, you agree to the practices described in this policy. If you do not agree, please do not use the Site.
2. Information We Collect
Information You Provide
When you fill out a contact form or estimate request form on our Site, you may provide your name, email address, phone number, property address, and a description of the tree work you are inquiring about. Providing this information is voluntary, and we only use it to respond to your inquiry and schedule services.
Information Collected Automatically
When you visit our Site, certain information is collected automatically through cookies and similar technologies:
Google Analytics (GA4). We use Google Analytics 4 to understand how visitors interact with our Site. GA4 collects information such as your IP address (which Google anonymizes), browser type, device type, operating system, pages viewed, time spent on pages, and referring website. Google Analytics uses cookies to distinguish unique visitors and sessions. This data is aggregated and does not personally identify you. You can learn more about how Google uses data at google.com/policies/privacy/partners. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-On.
Server Logs. Our web hosting provider may automatically record your IP address, browser type, referring URL, and the date and time of your visit. This information is used for security and performance monitoring.
Third-Party Service Embeds
Our Site includes an embedded form provided by Jobber, a third-party scheduling and business management platform. Information you submit through the Jobber form (such as your name, contact details, and service request) is collected and processed by Jobber under its own privacy policy. We encourage you to review Jobber's privacy policy for details on how they handle your data. We are not responsible for the data practices of third-party services embedded on our Site.
3. How We Use Your Information
We use the information we collect for the following purposes:
To respond to your inquiry or estimate request. When you submit a contact or estimate form, we use the information you provide to contact you, schedule an on-site assessment, and provide the services you requested.
To improve our Site. We use analytics data to understand how visitors use our Site, which pages are most visited, and how we can improve the experience.
To maintain security. Server log data helps us monitor for unauthorized access and maintain the security and performance of our Site.
We do not use your information for automated decision-making or profiling.
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties.
We may share your information in the following limited circumstances:
Service providers. We may share your contact information with service providers who assist us in operating our business (for example, our web hosting provider or CRM software). These providers are authorized to use your information only as necessary to provide services to us.
Legal requirements. We may disclose your information if required to do so by law or in response to a valid legal request, such as a court order or subpoena.
Business transfers. In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of that transaction.
5. Cookies
Our Site uses cookies, which are small text files stored on your device by your web browser. We use cookies for:
Analytics. Google Analytics places cookies to track visitor behavior in aggregate. These cookies help us understand how the Site is used.
Site functionality. Some cookies may be necessary for the basic operation of the Site.
You can control cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or alert you when a cookie is being set. If you disable cookies, some parts of the Site may not function as intended.
6. Third-Party Links
Our Site may contain links to other websites that are not operated by us, such as our Google Business Profile, social media accounts, or industry association pages. We are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any external site you visit.
7. Data Retention
We retain the information you provide through our contact and estimate forms for as long as needed to respond to your inquiry and provide the services you requested. Analytics data is retained according to Google Analytics' default retention settings.
8. Your Rights and Choices
You may request that we delete the personal information you have provided to us by contacting us at the address below. We will respond to your request within a reasonable timeframe.
If you are a Virginia resident, you may have additional rights under the Virginia Consumer Data Protection Act (VCDPA), including the right to access, correct, delete, and obtain a copy of your personal data, and the right to opt out of the processing of personal data for targeted advertising. To exercise these rights, contact us using the information below.
9. Children's Privacy
Our Site is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete that information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this page periodically to stay informed about how we handle your information.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Generations Tree Expert Company 77 Raccoon Hollow Rd Greenville, VA 24440 Phone: 540-534-0318 Email: [email protected]